Case Study · 13

Al-Khabeer AC & Refrigeration

Service Management Platform

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Project Overview

A high-converting bilingual (Arabic and English) on-demand service dispatch and HVAC/refrigeration repair platform serving residential and commercial clients across Saudi Arabia.

Key Challenges & Objectives

HVAC emergencies during extreme Saudi summer temperatures require rapid response. The client needed a localized right-to-left (RTL) experience with one-tap WhatsApp and phone dispatch, transparent service pricing, and comprehensive commercial contract showcases.

Architecture & Implementation

Engineered using Next.js with full native RTL/LTR layout transitions, Tailwind CSS, WhatsApp Business API integration, and lightweight server actions optimized for 4G mobile connections.

Core Features & Deliverables

  • Bilingual RTL/LTR Navigation: Pixel-perfect Arabic typography and typography alignment seamlessly switchable to English.
  • 12+ Service Categories: Detailed landing sections for split AC repair, central chiller maintenance, industrial cold room installation, and maintenance contracts.
  • One-Tap Emergency Dispatch: Direct WhatsApp and phone call buttons pre-populating service requests, location pins, and appliance models.
  • Customer Trust Badges: Verified Google customer reviews, technician certification showcases, and same-day service guarantee badges.

Business Impact & Results

Drove a 72% increase in mobile inbound service bookings and secured top-3 organic Google local search rankings across Riyadh and Jeddah.

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